Altered Fantom 1.0 Customer Support

For any questions or problems regarding your Altered Fantom 1.0 Electric Skateboard, please contact customer service at: 1-866-434-6067.

Download Altered Fantom 1.0 Owner’s Manual CLICK HERE

Fantom 1.0 Video Support:

Video 1

Fantom 1.0 Product Demo

Video 2

Turning On Your New Electric Skateboard

Video 3

Pairing Your New Electric Skateboard & Remore Control


Video 4

Belt & Wheel Replacement

Video 5

Remote Neutral Setting Adjustment

Video 6

Safety First – Altered Instructional Video
Michael Marrin will help get you started with this video clip. We strongly recommend wearing Helmet & Pads at all times. Learn in a controlled environment. Be safe & have fun!

Parents & Rider’s should take a moment to watch this ABC News video on Helmet/Safety. Click Here

Since 1997, Altered has been dedicated to bringing the fun and excitement of high performance electric skateboarding to as many people as possible. For any questions or problems regarding your Fantom 1.0 electric skateboard by Altered, please contact Customer Service.

Contact us:
12801 Carmenita Rd.
Santa Fe Springs, CA 90670
Phone: (866) 434-6067
Hours: Mon-Fri, 8AM – 4PM PST